:root {
  /* Minimal modern-SaaS palette: neutral zinc surfaces, hairline borders, one
     restrained accent. Flat by default — depth comes from borders, not shadow. */
  --bg: #fafafa;
  --panel: #ffffff;
  --panel-2: #f4f4f5;
  --panel-3: #e9e9ec;
  --border: rgba(9, 9, 11, 0.08);
  --border-strong: rgba(9, 9, 11, 0.14);
  --text: #18181b;
  --muted: #71717a;
  --accent: #e05a26;
  --accent-2: #c2451a;
  --accent-soft: #fde6d9;
  --star: #c2451a;
  --user: #fbe6d8;
  --ok: #16a34a;
  --bad: #dc2626;
  --radius: 12px;
  --radius-sm: 8px;
  /* Kept for compatibility; solid/near-flat now (no heavy gradients). */
  --grad: var(--accent);
  --grad-soft: var(--panel);
  --grad-ink: #18181b;
  --shadow-sm: 0 1px 2px rgba(9, 9, 11, 0.05);
  --shadow: 0 2px 8px rgba(9, 9, 11, 0.06);
  --shadow-lg: 0 12px 32px -12px rgba(9, 9, 11, 0.18);
  --ring: 0 0 0 3px rgba(224, 90, 38, 0.16);
  --serif: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}
* { box-sizing: border-box; }
/* Ensure the HTML `hidden` attribute always wins over any `display` rule
   (e.g. .auth-overlay/.userbox use display:flex, which otherwise overrides it). */
[hidden] { display: none !important; }

/* inline SVG icons */
.ico { vertical-align: -0.18em; flex-shrink: 0; }
.tico { display: inline-flex; align-items: center; }
.tab, .mode, .add-tab, .btn, .send, .primary, .ghost, .mini, .del,
.chip, .badge, .msg-actions button, .col-chip, .doc .del, button.primary.big {
  align-items: center;
}
.msg-actions button, .chip, .col-chip { display: inline-flex; gap: 6px; }
.spin { display: inline-flex; animation: spin 0.8s linear infinite; }
@keyframes spin { to { transform: rotate(360deg); } }
html, body { height: 100%; margin: 0; }
body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  background: var(--bg);
  color: var(--text);
  font-size: 15px;
}
.app { display: flex; height: 100vh; }

/* Sidebar */
.sidebar {
  width: 230px; flex-shrink: 0; background: var(--panel);
  border-right: 1px solid var(--border); display: flex; flex-direction: column;
  padding: 18px 14px;
}
.brand { font-size: 19px; font-weight: 700; display: flex; align-items: center; gap: 9px; margin-bottom: 26px; }
.brand .logo { width: 26px; height: 26px; flex-shrink: 0; }
.brand i { font-style: normal; color: var(--star); }
.brand span { color: var(--text); }
.brand.big .logo { width: 32px; height: 32px; }
.tabs { display: flex; flex-direction: column; gap: 4px; }
.tabs-label { font-size: 11px; letter-spacing: 0.12em; text-transform: uppercase;
  color: var(--muted); opacity: .7; margin: 14px 12px 4px; }
.tabs-label:first-child { margin-top: 2px; }
.tab {
  display: flex; align-items: center; gap: 11px;
  text-align: left; background: transparent; border: none; color: var(--muted);
  padding: 10px 12px; border-radius: 8px; cursor: pointer; font-size: 15px;
}
.tab .tico { color: var(--muted); }
.tab.active .tico, .tab:hover .tico { color: var(--accent); }
.tab:hover { background: var(--panel-2); color: var(--text); }
.tab.active { background: var(--panel-2); color: var(--text); font-weight: 600; }
.status { margin-top: auto; display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--muted); padding: 8px 4px; }
.dot { width: 9px; height: 9px; border-radius: 50%; background: var(--muted); }
.dot.ok { background: var(--ok); } .dot.bad { background: var(--bad); }
.sidebar-foot { color: var(--muted); padding-top: 8px; opacity: .7; }

/* Main */
.main { flex: 1; display: flex; flex-direction: column; min-width: 0; }

/* --- Mobile: sidebar becomes a top bar with scrollable tabs --- */
@media (max-width: 820px) {
  .app { flex-direction: column; }
  .sidebar { width: 100%; flex-direction: column; padding: 10px 12px 8px;
    border-right: none; border-bottom: 1px solid var(--border); }
  .brand { margin-bottom: 8px; font-size: 17px; }
  .tabs { flex-direction: row; flex-wrap: nowrap; overflow-x: auto; gap: 5px; padding-bottom: 2px; }
  .tabs::-webkit-scrollbar { height: 0; }
  .tabs-label, .status, .sidebar-foot { display: none; }
  .tab { flex-shrink: 0; padding: 8px 12px; font-size: 13px; }
  .kb-grid { grid-template-columns: 1fr; padding: 14px; gap: 14px; }
  .card.span-2 { grid-column: auto; }
  .toolbar { flex-wrap: wrap; gap: 8px; padding: 12px 14px; }
  .toolbar h1 { font-size: 16px; }
  .chat { padding: 16px 14px; }
  .composer { padding: 10px 12px; gap: 6px; }
  .composer .send { padding: 0 16px; }
  .dash { grid-template-columns: 1fr 1fr; padding: 14px; gap: 12px; }
  .deploy-grid, .design-tabs { padding-left: 14px; padding-right: 14px; }
  .wprev { min-height: 360px; }
  .settings-card { margin: 14px; }
  .modeswitch button { padding: 6px 10px; }
  .row { flex-wrap: wrap; }
}
@media (max-width: 480px) {
  .dash { grid-template-columns: 1fr; }
  .kb-toggle { font-size: 13px; }
}
.view { display: none; flex-direction: column; height: 100%; min-height: 0; }
.view.active { display: flex; }
.toolbar {
  display: flex; align-items: center; gap: 14px; padding: 14px 22px;
  border-bottom: 1px solid var(--border); flex-shrink: 0;
}
.toolbar h1 { font-size: 17px; margin: 0; }
.spacer { flex: 1; }
.stat { color: var(--muted); font-size: 13px; }

/* Modes */
.modes, .add-tabs { display: flex; gap: 6px; background: var(--panel-2); padding: 4px; border-radius: 10px; }
.mode, .add-tab {
  border: none; background: transparent; color: var(--muted); padding: 7px 14px;
  border-radius: 7px; cursor: pointer; font-size: 14px;
}
.mode.active, .add-tab.active { background: var(--accent); color: #fff; font-weight: 600; }
.kb-toggle { display: flex; align-items: center; gap: 6px; color: var(--muted); font-size: 14px; cursor: pointer; }
.ghost { background: transparent; border: 1px solid var(--border); color: var(--text); padding: 7px 12px; border-radius: 8px; cursor: pointer; }
.ghost:hover { background: var(--panel-2); }

/* Chat */
.chat { flex: 1; overflow-y: auto; padding: 24px 22px; display: flex; flex-direction: column; gap: 18px; }
.empty { margin: auto; text-align: center; max-width: 460px; color: var(--muted); }
.empty h2 { color: var(--text); font-weight: 600; }
.msg { max-width: 760px; display: flex; flex-direction: column; gap: 6px; }
.msg.user { align-self: flex-end; align-items: flex-end; }
.msg.assistant { align-self: flex-start; }
.bubble { padding: 12px 16px; border-radius: var(--radius); line-height: 1.55; white-space: pre-wrap; word-wrap: break-word; }
.msg.user .bubble { background: var(--user); border-top-right-radius: 3px; }
.msg.assistant .bubble { background: var(--panel-2); border-top-left-radius: 3px; border: 1px solid var(--border); }
.role { font-size: 12px; color: var(--muted); padding: 0 4px; }
.sources { display: flex; flex-wrap: wrap; gap: 6px; padding: 2px 4px; }
.chip {
  font-size: 12px; background: var(--panel); border: 1px solid var(--border);
  color: var(--accent-2); padding: 3px 9px; border-radius: 20px;
}
.chip.warn { color: #92500a; border-color: #e3b277; background: #fbedd9; }
.bubble .cursor { display: inline-block; width: 7px; background: var(--accent); animation: blink 1s steps(2) infinite; }
@keyframes blink { 0%,50% { opacity: 1; } 50.01%,100% { opacity: 0; } }
.msg-actions { display: flex; gap: 8px; padding: 2px 4px; }
.msg-actions button { background: transparent; border: 1px solid var(--border); color: var(--muted); font-size: 12px; padding: 3px 9px; border-radius: 7px; cursor: pointer; }
.msg-actions button:hover { color: var(--text); background: var(--panel-2); }
.msg-actions button.rated { border-color: var(--accent); color: var(--accent-2); }
.msg-actions button:disabled { opacity: .6; cursor: default; }

/* Composer */
.attach-bar { display: flex; flex-wrap: wrap; gap: 8px; padding: 10px 22px 0; }
.attach-bar:empty { display: none; }
.attach-chip { display: inline-flex; align-items: center; gap: 6px; background: var(--panel-2); border: 1px solid var(--border); border-radius: 8px; padding: 5px 8px 5px 10px; font-size: 13px; }
.attach-chip button { background: transparent; border: none; color: var(--muted); cursor: pointer; display: flex; padding: 0; }
.attach-chip button:hover { color: var(--bad); }
.composer { display: flex; align-items: flex-end; gap: 10px; padding: 14px 22px; border-top: 1px solid var(--border); }
.composer textarea {
  flex: 1; resize: none; background: var(--panel); border: 1px solid var(--border);
  color: var(--text); border-radius: 10px; padding: 12px 14px; font: inherit;
  max-height: 220px; line-height: 1.4;
}
.composer textarea:focus { outline: none; border-color: var(--accent); }
.send { background: var(--accent); color: #fff; border: none; padding: 0 22px; height: 44px; border-radius: 10px; font-weight: 600; cursor: pointer; }
.send:disabled { opacity: .5; cursor: default; }
.mic { width: 44px; height: 44px; border-radius: 10px; border: 1px solid var(--border); background: var(--panel); cursor: pointer; font-size: 18px; }
.mic.recording { background: var(--bad); border-color: var(--bad); animation: pulse 1.2s infinite; }
@keyframes pulse { 0%,100% { box-shadow: 0 0 0 0 rgba(248,81,73,.5); } 50% { box-shadow: 0 0 0 8px rgba(248,81,73,0); } }

/* Knowledge */
.kb-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; padding: 22px; overflow-y: auto; }
.card.span-2 { grid-column: 1 / -1; }
.card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 18px; }
.card h3 { margin-top: 0; }
.card label { display: block; font-size: 13px; color: var(--muted); margin: 12px 0 5px; }
.card input, .card textarea, .card select {
  width: 100%; background: #fff; border: 1px solid rgba(31,26,23,0.16);
  color: var(--text); border-radius: 9px; padding: 11px 13px; font: inherit;
}
.card input:hover, .card textarea:hover, .card select:hover { border-color: rgba(31,26,23,0.28); }
.card input:focus, .card textarea:focus, .card select:focus {
  outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px rgba(213,108,49,0.12);
}
.card input::placeholder, .card textarea::placeholder { color: #b8afa6; }
.add-tabs { margin: 14px 0; }
.add-pane { display: none; margin-top: 10px; }
.add-pane.active { display: block; }
.primary { margin-top: 12px; background: var(--accent); color: #fff; border: none; padding: 11px 18px; border-radius: 9px; font-weight: 600; cursor: pointer; }
.primary:disabled { opacity: .5; }
.hint { color: var(--muted); font-size: 13px; }
.kb-msg { margin-top: 12px; font-size: 14px; min-height: 18px; }
.kb-msg.ok { color: var(--ok); } .kb-msg.bad { color: var(--bad); }
.collections { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 14px; }
.col-chip { display: flex; align-items: center; gap: 6px; background: var(--panel-2); border: 1px solid var(--border); padding: 5px 10px; border-radius: 20px; font-size: 13px; cursor: pointer; }
.col-chip.off { opacity: .45; }
.doclist { display: flex; flex-direction: column; gap: 8px; max-height: 60vh; overflow-y: auto; }
.doc { display: flex; align-items: center; gap: 10px; background: var(--panel-2); border: 1px solid var(--border); border-radius: 9px; padding: 10px 12px; }
.doc .meta { flex: 1; min-width: 0; }
.doc .title { font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.doc .sub { font-size: 12px; color: var(--muted); }
.doc .del { background: transparent; border: none; color: var(--muted); cursor: pointer; font-size: 16px; }
.doc .del:hover { color: var(--bad); }
.badge { font-size: 11px; padding: 2px 7px; border-radius: 12px; background: var(--panel); border: 1px solid var(--border); color: var(--muted); }

/* Auth overlay */
.auth-overlay { position: fixed; inset: 0; background: var(--bg); display: flex;
  align-items: center; justify-content: center; z-index: 100; }
.auth-box { background: var(--panel); border: 1px solid var(--border);
  border-radius: 16px; padding: 32px; width: 360px; display: flex;
  flex-direction: column; gap: 10px; }
.auth-box .brand.big { font-size: 26px; justify-content: center; margin-bottom: 6px; }
.auth-box h2 { margin: 6px 0 0; }
.auth-box input { background: var(--panel-2); border: 1px solid var(--border);
  color: var(--text); border-radius: 8px; padding: 11px 13px; font: inherit; }
.auth-box input:focus { outline: none; border-color: var(--accent); }
.auth-box .primary { margin-top: 8px; }
.auth-toggle { background: none; border: none; color: var(--accent-2); cursor: pointer;
  font: inherit; font-size: 13px; padding: 4px; margin-top: 2px; }
.auth-toggle:hover { text-decoration: underline; }

/* Onboarding wizard */
#onboard-overlay { background: rgba(24, 24, 27, 0.55); backdrop-filter: blur(4px); z-index: 120; }
.onboard-box { background: var(--panel); border: 1px solid var(--border); border-radius: 16px;
  padding: 30px; width: 440px; max-width: calc(100vw - 32px); box-shadow: var(--shadow-lg); }
.onboard-box .brand.big { justify-content: center; margin-bottom: 10px; }
.onboard-box h2 { margin: 8px 0 4px; font-size: 22px; }
.onboard-box label { display: block; font-size: 13px; color: var(--muted); margin: 14px 0 5px; }
.onboard-box input, .onboard-box textarea { width: 100%; background: var(--panel-2);
  border: 1px solid var(--border-strong); border-radius: 8px; padding: 11px 13px; font: inherit; color: var(--text); }
.onboard-box input:focus, .onboard-box textarea:focus { outline: none; border-color: var(--accent); box-shadow: var(--ring); }
.onboard-dots { display: flex; gap: 7px; justify-content: center; margin-bottom: 18px; }
.odot { width: 26px; height: 4px; border-radius: 999px; background: var(--panel-3); transition: background .2s ease; }
.odot.on { background: var(--accent); }
.odot.done { background: var(--accent-2); }
.onboard-actions { display: flex; align-items: center; gap: 10px; margin-top: 22px; }
.onboard-actions .primary { margin-left: auto; }
.ob-check { width: 60px; height: 60px; border-radius: 50%; margin: 4px auto 6px;
  background: rgba(22,163,74,0.12); color: var(--ok); display: flex; align-items: center; justify-content: center; }
.tfa-on { display: flex; align-items: center; gap: 10px; margin-bottom: 10px; }
.tfa-secret { margin: 8px 0; }
.tfa-secret code { display: inline-block; background: var(--panel-2); border: 1px solid var(--border);
  border-radius: 8px; padding: 8px 12px; font-size: 15px; letter-spacing: 2px; user-select: all; }
.billing-plan { background: var(--panel-2); border: 1px solid var(--border); border-radius: 8px;
  padding: 10px 14px; margin: 6px 0 12px; font-size: 14px; }
.billing-plan b { color: var(--accent-2); }

/* Conversation tags + internal notes (GoHighLevel-style) */
.tags-bar { display: flex; align-items: center; flex-wrap: wrap; gap: 6px; margin: 10px 0; color: var(--muted); }
.tagchip { display: inline-flex; align-items: center; gap: 4px; background: var(--accent-soft);
  color: var(--accent-2); border-radius: 999px; padding: 2px 6px 2px 10px; font-size: 12px; font-weight: 600; }
.tagchip button { background: none; border: none; color: var(--accent-2); cursor: pointer; font-size: 15px; line-height: 1; padding: 0 2px; }
.tag-input { border: 1px dashed var(--border-strong) !important; border-radius: 999px !important;
  padding: 3px 12px !important; font-size: 12px; width: 110px; background: var(--panel); }
.tag-mini { display: inline-block; background: var(--panel-2); border: 1px solid var(--border);
  border-radius: 4px; padding: 0 6px; font-size: 10.5px; color: var(--muted); margin-left: 2px; }
.stage-mini { display: inline-block; background: var(--accent-soft); border: 1px solid var(--accent-soft);
  border-radius: 4px; padding: 0 6px; font-size: 10.5px; color: var(--accent-2); font-weight: 600; }
.thread-head .assign select { max-width: 140px; }
.notes-box { margin-top: 14px; border: 1px solid var(--border); border-radius: 12px; padding: 14px; background: var(--panel-2); }
.notes-h { display: flex; align-items: center; gap: 7px; font-size: 13px; font-weight: 600; margin-bottom: 10px; }
.notes-list { display: flex; flex-direction: column; gap: 8px; margin-bottom: 10px; }
.note { background: #fffbe8; border: 1px solid #f2e6b8; border-radius: 8px; padding: 9px 12px; font-size: 13px; color: #6b5d2f; white-space: pre-wrap; }
.note-h { font-size: 11px; color: #a08a3e; margin-bottom: 3px; }
.note-compose textarea { width: 100%; background: var(--panel); border: 1px solid var(--border-strong);
  border-radius: 8px; padding: 9px 11px; font: inherit; font-size: 13px; resize: vertical; }
.col-chip small { opacity: .6; font-size: 10px; }
.saved-views { display: flex; flex-wrap: wrap; gap: 7px; margin: 8px 0; align-items: center; }
.view-chip { display: inline-flex; align-items: center; gap: 5px; background: var(--panel-2);
  border: 1px solid var(--border); border-radius: 999px; padding: 4px 10px; font-size: 12px; color: var(--text); cursor: pointer; }
.view-chip:hover { border-color: var(--accent); }
.view-chip span { color: var(--muted); font-size: 14px; padding-left: 2px; }
.view-chip span:hover { color: var(--bad); }
.view-save { background: none; border: 1px dashed var(--border-strong); border-radius: 999px;
  padding: 4px 10px; font-size: 12px; color: var(--muted); cursor: pointer; display: inline-flex; align-items: center; gap: 4px; }
.view-save:hover { border-color: var(--accent); color: var(--accent-2); }

/* User box */
.userbox { display: flex; align-items: center; justify-content: space-between;
  gap: 8px; padding: 8px; background: var(--panel-2); border: 1px solid var(--border);
  border-radius: 9px; margin-bottom: 8px; font-size: 13px; }
#user-name { font-weight: 600; overflow: hidden; text-overflow: ellipsis; }

/* Dashboard */
.dash { padding: 22px; display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
  gap: 16px; overflow-y: auto; align-content: start; }
.metric { background: var(--panel); border: 1px solid var(--border); border-radius: 12px; padding: 18px; }
.metric .big { font-size: 32px; font-weight: 700; }
.metric .lbl { color: var(--muted); font-size: 13px; margin-top: 4px; }
.metric .sub { color: var(--accent-2); font-size: 12px; margin-top: 8px; }
.metric.wide { grid-column: 1 / -1; }
.bar { height: 8px; background: var(--panel-2); border-radius: 5px; overflow: hidden; margin-top: 8px; }
.bar > span { display: block; height: 100%; background: var(--ok); }
.chanrow { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 10px; }
.chan { display: inline-flex; align-items: baseline; gap: 6px; background: var(--panel-2);
  border: 1px solid var(--border); border-radius: 999px; padding: 6px 13px; font-size: 13px; color: var(--muted); }
.chan b { font-size: 16px; color: var(--text); }

/* Analytics panel */
.analytics .an-head { display: flex; align-items: baseline; gap: 10px; margin-bottom: 14px; }
.analytics .an-head .sub { color: var(--muted); font-size: 12px; margin: 0; }
.an-kpis { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; }
@media (max-width: 720px) { .an-kpis { grid-template-columns: repeat(2, 1fr); } }
.an-kpi { background: var(--panel-2); border: 1px solid var(--border); border-radius: 10px; padding: 12px 14px; }
.an-kpi .big { font-size: 26px; font-weight: 700; }
.an-kpi .lbl { color: var(--muted); font-size: 12px; margin-top: 2px; }
.an-kpi .sub { color: var(--accent-2); font-size: 11px; margin-top: 5px; }
.an-chart { margin-top: 16px; }
.an-chart .lbl { color: var(--muted); font-size: 12px; margin-bottom: 8px; }
.vbars { display: flex; align-items: flex-end; gap: 2px; height: 72px; }
.vbar { flex: 1; display: flex; align-items: flex-end; height: 100%; min-width: 3px; }
.vbar > i { display: block; width: 100%; background: var(--accent); border-radius: 2px 2px 0 0; opacity: .82; transition: opacity .12s; }
.vbar:hover > i { opacity: 1; }
.an-axis { display: flex; justify-content: space-between; color: var(--muted); font-size: 11px; margin-top: 6px; }
.an-gaps { margin-top: 16px; }
.an-gaps .lbl { color: var(--muted); font-size: 12px; margin-bottom: 8px; }
.an-gap { display: flex; justify-content: space-between; gap: 12px; padding: 6px 0; border-top: 1px solid var(--border); font-size: 13px; }
.an-gap span { color: var(--text); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.an-gap b { color: var(--accent-2); white-space: nowrap; }

/* Inbox */
.inbox-grid { display: grid; grid-template-columns: 360px 1fr; gap: 18px; padding: 22px; overflow: hidden; height: 100%; }
@media (max-width: 820px) { .inbox-grid { grid-template-columns: 1fr; height: auto; overflow: auto; } }
.inbox-grid .card { display: flex; flex-direction: column; min-height: 0; }
.inbox-grid #inbox-list { max-height: none; flex: 1; }
.inbox-item { cursor: pointer; transition: border-color .12s ease, background .12s ease; }
.inbox-item:hover { border-color: var(--accent); }
.inbox-item.sel { border-color: var(--accent); background: var(--panel-2); }
.inbox-item.unread .title { font-weight: 600; }
.unread-dot { display: inline-block; width: 7px; height: 7px; border-radius: 50%; background: var(--accent); margin-right: 6px; vertical-align: middle; }
.owner-chip { display: inline-flex; align-items: center; gap: 3px; font-size: 11px; color: var(--accent-2);
  background: var(--panel-2); border: 1px solid var(--border); border-radius: 999px; padding: 1px 7px; }
.owner-chip svg { opacity: .8; }
.thread-head .assign { display: inline-flex; align-items: center; gap: 5px; color: var(--muted); font-size: 12px; }
.thread-head .assign select { background: var(--panel); border: 1px solid var(--border); color: var(--text);
  border-radius: 8px; padding: 4px 8px; font-size: 12px; }
/* Live handoff */
.live-badge { font-size: 11px; color: #fff; background: var(--accent); border-radius: 999px; padding: 1px 8px; font-weight: 600; }
.inbox-item.live { border-left: 3px solid var(--accent); }
.live-chip.on { background: var(--accent); color: #fff; border-color: var(--accent); }
.live-box { margin-top: 12px; border: 1px solid var(--accent); border-radius: 12px; padding: 12px; background: var(--panel-2); }
.live-head { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--muted); margin-bottom: 10px; }
.live-head b { color: var(--text); }
.live-head .ghost { margin-left: auto; padding: 5px 11px; font-size: 12px; }
.live-presence { color: var(--accent-2); font-size: 12px; }
.live-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--accent); display: inline-block; animation: livepulse 1.4s ease-in-out infinite; }
@keyframes livepulse { 0%, 100% { opacity: 1; } 50% { opacity: .35; } }
.live-box textarea { width: 100%; resize: vertical; background: var(--panel); border: 1px solid var(--border);
  color: var(--text); border-radius: 8px; padding: 9px 11px; font: inherit; font-size: 13px; }
.turn.sys { align-self: center; text-align: center; color: var(--muted); font-size: 12px; font-style: italic; }
/* Sidebar Inbox badge */
.tab-badge { display: inline-flex; align-items: center; justify-content: center; min-width: 18px; height: 18px;
  padding: 0 5px; margin-left: 7px; border-radius: 999px; font-size: 11px; font-weight: 700; line-height: 1;
  background: var(--border); color: var(--text); vertical-align: middle; }
.tab-badge.live { background: var(--accent); color: #fff; animation: livepulse 1.4s ease-in-out infinite; }
.tab-badge.bad { background: var(--bad); color: #fff; }
/* Awaiting-reply / SLA badges */
.wait-badge { display: inline-flex; align-items: center; gap: 3px; font-size: 11px; color: var(--accent-2);
  background: var(--panel-2); border: 1px solid var(--border); border-radius: 999px; padding: 1px 7px; }
.wait-badge.over { color: #fff; background: var(--bad); border-color: var(--bad); }
.wait-badge svg { opacity: .85; }
.inbox-item.breached { border-left: 3px solid var(--bad); }
.an-kpi .big.warn { color: var(--bad); }
/* Toasts */
.toasts { position: fixed; bottom: 20px; right: 20px; display: flex; flex-direction: column; gap: 10px; z-index: 3000; max-width: 340px; }
.toast { background: var(--panel); border: 1px solid var(--accent); border-left: 3px solid var(--accent);
  border-radius: 10px; padding: 12px 14px; box-shadow: 0 12px 30px rgba(0,0,0,.28); color: var(--text);
  font-size: 13px; display: flex; align-items: center; gap: 9px; opacity: 0; transform: translateX(20px);
  transition: opacity .28s ease, transform .28s ease; }
.toast.in { opacity: 1; transform: translateX(0); }
.toast b { font-weight: 700; }
.toast span { display: block; color: var(--muted); font-size: 12px; margin-top: 2px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; max-width: 240px; }
.toast svg { color: var(--accent); flex: 0 0 auto; }
.thread { display: flex; flex-direction: column; gap: 10px; overflow-y: auto; flex: 1; min-height: 0; padding-right: 4px; }
.thread .turn { white-space: pre-wrap; word-wrap: break-word; line-height: 1.5; }

/* Phone */
.row { display: flex; gap: 8px; align-items: center; margin-top: 8px; }
.row input { flex: 1; }
.primary.big { font-size: 16px; padding: 14px 22px; }
.callsim { display: flex; align-items: center; gap: 14px; margin: 14px 0; }
.transcript { display: flex; flex-direction: column; gap: 10px; max-height: 42vh; overflow-y: auto; margin-top: 8px; }
.turn { padding: 10px 14px; border-radius: 10px; background: var(--panel-2); border: 1px solid var(--border); }
.turn.caller { border-left: 3px solid var(--accent); }
.turn.agent { border-left: 3px solid var(--ok); }
.turn .who { font-size: 12px; color: var(--muted); margin-bottom: 4px; }
.turn .src { font-size: 11px; color: var(--accent-2); }
.warn-inline { color: #92500a; }
.compliance { background: #eaf3ec; border: 1px solid #bcdcc6; color: #2f6b46; padding: 10px 12px; border-radius: 9px; font-size: 13px; margin-bottom: 12px; }
.mini { background: transparent; border: 1px solid var(--border); color: var(--muted); font-size: 12px; padding: 4px 8px; border-radius: 7px; cursor: pointer; }
.mini:hover { color: var(--text); background: var(--panel); }
.badge.ok { color: var(--ok); border-color: #1f5135; }
.badge.bad { color: var(--bad); border-color: #5c1e1e; }

/* Embed & design */
.modeswitch { display: inline-flex; background: var(--panel-2); border: 1px solid var(--border); border-radius: 9px; padding: 3px; }
.modeswitch button { border: none; background: transparent; color: var(--muted); padding: 6px 14px; border-radius: 7px; cursor: pointer; font-size: 13px; font-weight: 600; }
.modeswitch button.on { background: var(--accent); color: #fff; }
.embed-code { background: var(--panel-2); border: 1px solid var(--border); border-radius: 9px; padding: 14px; font-family: ui-monospace, monospace; font-size: 13px; overflow-x: auto; white-space: pre-wrap; word-break: break-all; color: var(--accent-2); }
#mode-banner { padding: 8px; text-align: center; font-size: 13px; font-weight: 600; letter-spacing: .04em; color: #fff; }
#mode-banner.mode-test { background: #b45309; }
#mode-banner.mode-dev { background: #6d28d9; }

/* design sub-tabs */
.design-tabs { display: flex; gap: 6px; padding: 16px 22px 0; }
.dtab { display: inline-flex; align-items: center; gap: 8px; border: 1px solid var(--border);
  background: var(--panel); color: var(--muted); padding: 9px 18px; border-radius: 9px;
  cursor: pointer; font-size: 14px; font-weight: 600; }
.dtab.on { background: var(--accent); color: #fff; border-color: var(--accent); }
.dpane { display: none; }
.dpane.on { display: block; }
.font-select { width: 100%; }

/* interactive widget preview */
.wprev { display: flex; justify-content: center; min-height: 430px; background: var(--panel-2); border: 1px solid var(--border); border-radius: 12px; padding: 18px; }
.wp-panel { width: 300px; height: 390px; background: var(--wbg, #fff); box-shadow: 0 12px 30px rgba(0,0,0,.18); display: flex; flex-direction: column; overflow: hidden; }
.wp-hd { background: var(--wa); color: #fff; padding: 13px 15px; font-weight: 600; display: flex; justify-content: space-between; align-items: center; }
.wp-hd .wp-hd-t { display: flex; align-items: center; }
.wp-logo { height: 20px; width: auto; border-radius: 5px; margin-right: 8px; background: rgba(255,255,255,.15); }
.wp-body { flex: 1; padding: 13px; display: flex; flex-direction: column; gap: 8px; background: var(--wbg, #faf9f8); overflow-y: auto; }
.wp-bot, .wp-user { padding: 8px 11px; border-radius: var(--wrad); max-width: 86%; white-space: pre-wrap; line-height: 1.4; }
.wp-bot { background: #fff; border: 1px solid #eee; align-self: flex-start; color: var(--wtext); }
.wp-user { background: var(--wa); color: #fff; align-self: flex-end; }
.wp-cp { display: flex; gap: 6px; padding: 9px; border-top: 1px solid #eee; }
.wp-cp input { flex: 1; border: 1px solid #ddd; border-radius: var(--wrad); padding: 8px 11px; font: inherit; font-size: 13px; outline: none; }
.wp-cp button { background: var(--wa); color: #fff; border: none; border-radius: var(--wrad); padding: 0 14px; cursor: pointer; font-weight: 600; }

/* email preview */
.eprev { background: var(--panel-2); border: 1px solid var(--border); border-radius: 12px; padding: 18px; }
.ep { background: #fff; border-radius: 10px; overflow: hidden; box-shadow: 0 4px 14px rgba(0,0,0,.08); color: #1b1714; }
.ep-bar { height: 6px; }
.ep-body { padding: 22px; font-size: 14px; line-height: 1.6; }
.ep-body p { margin: 0 0 10px; }
.ep-foot { padding: 12px 22px; border-top: 1px solid #eee; font-size: 12px; color: #999; }
.ep-logo { max-height: 34px; width: auto; display: block; margin-bottom: 16px; }

/* designer: color fields, logo upload, custom font */
.color-field { display: flex; align-items: center; gap: 8px; }
.color-field input[type=color] { width: 46px; height: 40px; padding: 3px; border: 1px solid rgba(31,26,23,0.16); border-radius: 9px; background: #fff; cursor: pointer; flex-shrink: 0; }
/* flex:1 + higher specificity so `.card input` width:100% can't make it overflow */
.color-field .hexin { flex: 1; width: auto; min-width: 0; text-transform: lowercase; font-family: ui-monospace, Menlo, monospace; font-size: 13px; }
.custom-font { border-left: 2px solid var(--accent-soft, #fed7aa); padding-left: 12px; margin: 4px 0 8px; }
.logo-drop { position: relative; display: flex; align-items: center; gap: 12px; min-height: 64px; padding: 12px;
  border: 1px dashed rgba(31,26,23,0.18); border-radius: 12px; background: #fff; cursor: pointer; transition: border-color .15s ease; }
.logo-drop:hover { border-color: var(--accent); }
.logo-drop img { max-height: 44px; max-width: 160px; width: auto; border-radius: 6px; }
.logo-empty { display: flex; align-items: center; gap: 8px; color: var(--muted); font-size: 13.5px; }
.logo-empty .tico { color: var(--accent); }
.logo-x { position: absolute; top: 8px; right: 8px; background: var(--panel); border: 1px solid var(--border); border-radius: 8px; padding: 5px 7px; cursor: pointer; color: var(--bad, #c0392b); display: inline-flex; }
.logo-x:hover { border-color: var(--bad, #c0392b); }

.settings-card { max-width: 620px; margin: 22px; }
.toggle-row { display: flex; align-items: flex-start; gap: 12px; padding: 11px 0; cursor: pointer; }
.toggle-row input { margin-top: 3px; width: 18px; height: 18px; accent-color: var(--accent); flex-shrink: 0; }
.toggle-row span { display: flex; flex-direction: column; gap: 2px; }
.toggle-row b { font-weight: 600; font-size: 14.5px; }
.toggle-row small { color: var(--muted); font-size: 13px; }
.kb-msg.err { color: var(--bad); }

/* Tier + model source */
.tier-row { display: flex; align-items: center; justify-content: space-between; gap: 14px; }
.tier-row small { display: block; margin-top: 3px; }
.source-switch { display: inline-flex; gap: 6px; background: var(--panel-2);
  border: 1px solid var(--border); border-radius: 10px; padding: 4px; margin-bottom: 14px; }
.src-btn { border: none; background: transparent; color: var(--muted); font-weight: 600;
  font-size: 13.5px; padding: 8px 16px; border-radius: 7px; cursor: pointer; }
.src-btn.active { background: var(--accent); color: #fff; }
.src-btn:disabled { cursor: not-allowed; opacity: .6; }
.src-pane { margin-bottom: 6px; }
.src-pane small.hint { display: block; margin-top: 4px; }
hr { border: none; border-top: 1px solid var(--border); margin: 18px 0; }
code { background: var(--panel-2); padding: 2px 6px; border-radius: 5px; }

/* --- console v18 additions: quota banner, activity, inbox filters, modal --- */
.qbanner { display: flex; align-items: center; gap: 9px; padding: 11px 22px; font-size: 14px; font-weight: 500; flex-shrink: 0; }
.qbanner.warn { background: #fbedd9; color: #92500a; border-bottom: 1px solid #e3b277; }
.qbanner.bad { background: #fbe3de; color: var(--bad); border-bottom: 1px solid #e9a99c; }
.qbanner svg { flex-shrink: 0; }

.actlist { display: flex; flex-direction: column; gap: 2px; margin-top: 8px; }
.act-row { display: flex; align-items: center; gap: 10px; padding: 7px 0; border-top: 1px solid var(--border); font-size: 13.5px; }
.act-row:first-child { border-top: none; }
.act-ic { color: var(--accent); display: inline-flex; flex-shrink: 0; }
.act-main { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--muted); }
.act-main b { color: var(--text); font-weight: 600; }
.act-detail { color: var(--muted); opacity: .8; margin-left: 4px; }
.act-when { color: var(--muted); font-size: 12px; white-space: nowrap; }

.inbox-filters { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 12px; }
.inbox-item { justify-content: space-between; }
.inbox-item .meta { cursor: pointer; flex: 1; min-width: 0; }
.inbox-item .del { opacity: 0; transition: opacity .12s ease; }
.inbox-item:hover .del { opacity: 1; }

.test-row { display: flex; align-items: center; gap: 12px; margin-top: 14px; flex-wrap: wrap; }

.modal { position: fixed; inset: 0; background: rgba(20,16,12,.45); display: flex; align-items: center; justify-content: center; z-index: 200; padding: 28px; }
.modal-card { background: var(--panel); border: 1px solid var(--border); border-radius: 14px; width: 720px; max-width: 100%; max-height: 84vh; display: flex; flex-direction: column; overflow: hidden; }
.modal-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; padding: 18px 22px; border-bottom: 1px solid var(--border); }
.modal-head h3 { margin: 0; }
.modal-head .sub { font-size: 13px; color: var(--muted); margin-top: 3px; }
.modal-body { margin: 0; padding: 22px; overflow: auto; white-space: pre-wrap; word-wrap: break-word; font-family: inherit; font-size: 14px; line-height: 1.6; color: var(--text); }
.doc-open { cursor: pointer; }

/* --- designer step tabs (Content / Branding / Layout) --- */
.dev-steps { display: flex; gap: 8px; margin: 4px 0 18px; flex-wrap: wrap; }
.dev-step { display: inline-flex; align-items: center; gap: 8px; border: 1px solid var(--border);
  background: #fff; color: var(--muted); border-radius: 999px; padding: 8px 15px 8px 9px; cursor: pointer; font-size: 13.5px; font-weight: 500; }
.dev-step .n { width: 21px; height: 21px; border-radius: 50%; background: var(--panel-2); color: var(--muted);
  display: grid; place-items: center; font-size: 12px; font-weight: 700; }
.dev-step:hover { border-color: var(--accent); }
.dev-step.on { border-color: var(--accent); color: var(--accent-2); font-weight: 600; }
.dev-step.on .n { background: var(--accent); color: #fff; }
.dev-pane { display: none; }
.dev-pane.on { display: block; }
.dev-pane > label:first-child { margin-top: 2px; }

/* --- clarity pass: view subtitles + settings sections --- */
.toolbar .ttl { display: flex; flex-direction: column; gap: 1px; }
.toolbar .ttl h1 { margin: 0; }
.tsub { font-size: 12.5px; color: var(--muted); font-weight: 400; }
@media (max-width: 820px) { .tsub { display: none; } }
.sec-h { font-size: 11.5px; letter-spacing: 0.08em; text-transform: uppercase; color: var(--muted); font-weight: 700; margin: 2px 0 2px; }
.sec-d { font-size: 13px; color: var(--muted); margin: 2px 0 14px; }
.settings-card label { margin-top: 12px; }

/* --- first-run setup checklist --- */
.setup { background: linear-gradient(180deg, #fff8f1, var(--panel)); border-color: var(--accent-soft, #f4c8a9); }
.setup-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 4px; }
.setup-head b { font-size: 16px; }
.setup-prog { font-size: 12.5px; color: var(--muted); margin-left: 6px; }
.setup-head .mini { background: transparent; border: none; color: var(--muted); cursor: pointer; font-size: 12.5px; }
.setup-head .mini:hover { color: var(--text); }
.setup-steps { display: flex; flex-direction: column; gap: 6px; margin-top: 12px; }
.setup-step { display: flex; align-items: center; gap: 12px; text-align: left; width: 100%;
  background: var(--panel); border: 1px solid var(--border); border-radius: 10px; padding: 11px 13px; cursor: pointer;
  transition: border-color .12s ease, background .12s ease; }
.setup-step:hover { border-color: var(--accent); }
.setup-step .ck { width: 24px; height: 24px; flex-shrink: 0; border-radius: 50%; display: grid; place-items: center;
  font-size: 12px; font-weight: 700; background: var(--panel-2); color: var(--muted); }
.setup-step.done .ck { background: var(--ok); color: #fff; }
.setup-step .st-main { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.setup-step .st-main b { font-size: 14px; font-weight: 600; }
.setup-step .st-main small { color: var(--muted); font-size: 12px; }
.setup-step.done .st-main b { color: var(--muted); font-weight: 500; }
.setup-step .st-go { color: var(--accent); display: inline-flex; }

/* --- knowledge retrieval tester --- */
.rt-results { display: flex; flex-direction: column; gap: 10px; margin-top: 12px; }
.rt-hit { background: var(--panel-2); border: 1px solid var(--border); border-radius: 10px; padding: 12px 14px; }
.rt-hit-h { display: flex; align-items: center; gap: 9px; }
.rt-rank { width: 22px; height: 22px; flex-shrink: 0; border-radius: 50%; background: var(--accent); color: #fff;
  display: grid; place-items: center; font-size: 12px; font-weight: 700; }
.rt-hit-h b { font-weight: 600; cursor: pointer; }
.rt-hit-h b:hover { color: var(--accent-2); }
.rt-score { margin-left: auto; font-size: 12px; font-weight: 700; color: var(--accent-2); }
.rt-snip { margin-top: 8px; font-size: 13.5px; color: var(--muted); line-height: 1.5; }

/* --- command palette (⌘K) --- */
.cmdk-launch { display: flex; align-items: center; gap: 9px; width: 100%; margin: 6px 0 2px;
  background: var(--panel); border: 1px solid var(--border); border-radius: 9px; padding: 9px 11px;
  color: var(--muted); cursor: pointer; font-size: 13px; }
.cmdk-launch:hover { border-color: var(--accent); color: var(--text); }
.cmdk-launch .tico { color: var(--muted); }
.cmdk-launch kbd { margin-left: auto; }
kbd { font-family: ui-monospace, Menlo, monospace; font-size: 11px; background: var(--panel-2);
  border: 1px solid var(--border); border-radius: 5px; padding: 1px 6px; color: var(--muted); }
.cmdk { position: fixed; inset: 0; background: rgba(20,16,12,.4); z-index: 300; display: flex;
  align-items: flex-start; justify-content: center; padding: 12vh 20px 20px; }
.cmdk-card { width: 560px; max-width: 100%; background: var(--panel); border: 1px solid var(--border);
  border-radius: 14px; box-shadow: 0 24px 70px rgba(20,16,12,.3); overflow: hidden; display: flex; flex-direction: column; }
.cmdk-card > #cmdk-input { border: none; border-bottom: 1px solid var(--border); border-radius: 0;
  padding: 16px 18px; font-size: 16px; background: var(--panel); color: var(--text); outline: none; width: 100%; }
.cmdk-list { max-height: 360px; overflow-y: auto; padding: 8px; }
.cmdk-item { display: flex; align-items: center; gap: 11px; padding: 11px 12px; border-radius: 9px; cursor: pointer; font-size: 14.5px; }
.cmdk-item .ci { color: var(--muted); display: inline-flex; }
.cmdk-item.sel { background: var(--panel-2); }
.cmdk-item.sel .ci { color: var(--accent); }
.cmdk-empty { padding: 22px; text-align: center; color: var(--muted); font-size: 14px; }
.cmdk-foot { display: flex; gap: 16px; padding: 10px 16px; border-top: 1px solid var(--border); color: var(--muted); font-size: 12px; }
.cmdk-foot span { display: inline-flex; align-items: center; gap: 5px; }
@media (max-width: 820px) { .cmdk-launch { display: none; } }

/* --- widget preview: screen toggle + initial screen --- */
.prev-toggle { display: inline-flex; gap: 4px; background: var(--panel-2); border: 1px solid var(--border); border-radius: 9px; padding: 3px; margin-bottom: 10px; }
.prev-toggle .pt { border: none; background: transparent; color: var(--muted); font-size: 13px; font-weight: 600; padding: 6px 14px; border-radius: 7px; cursor: pointer; }
.prev-toggle .pt.on { background: var(--accent); color: #fff; }
.wp-initial { width: 100%; min-height: 380px; display: flex; flex-direction: column; align-items: flex-end; justify-content: flex-end; gap: 12px; padding: 6px; }
.wp-initial.left { align-items: flex-start; }
.wp-teaser { background: #fff; color: var(--wtext); border: 1px solid #ececec; border-radius: 14px;
  padding: 11px 15px; max-width: 240px; line-height: 1.45; box-shadow: 0 8px 22px rgba(0,0,0,.12); }
.wp-launch { display: inline-flex; align-items: center; gap: 9px; border: none; color: #fff; border-radius: 999px;
  padding: 12px 20px; font-weight: 600; cursor: default; box-shadow: 0 8px 22px rgba(0,0,0,.18); }
.wp-launch svg { color: #fff; }
.wp-launch img { display: block; }

/* --- inbox feedback badges --- */
#inbox-rated { margin-top: -4px; }
.fb { display: inline-flex; align-items: center; gap: 3px; font-size: 11px; font-weight: 600;
  border-radius: 999px; padding: 1px 7px; margin-left: 4px; }
.fb.up { color: var(--ok); background: rgba(63,143,95,.1); }
.fb.down { color: var(--bad); background: rgba(192,67,47,.1); }
.inbox-item.flagged { border-left: 3px solid var(--bad); }
.turn .fb { margin-left: 6px; }

/* --- canned replies (snippets) popover --- */
.composer { position: relative; }
.snip-pop { position: absolute; left: 22px; bottom: calc(100% + 8px); width: min(520px, calc(100% - 44px));
  background: var(--panel); border: 1px solid var(--border); border-radius: 12px;
  box-shadow: 0 16px 44px rgba(20,16,12,.18); max-height: 340px; display: flex; flex-direction: column; overflow: hidden; z-index: 60; }
.snip-head { display: flex; align-items: center; justify-content: space-between; padding: 12px 14px; border-bottom: 1px solid var(--border); }
.snip-head b { font-size: 14px; }
.snip-head .mini { display: inline-flex; align-items: center; gap: 5px; background: transparent; border: 1px solid var(--border); border-radius: 7px; padding: 5px 10px; color: var(--accent-2); cursor: pointer; font-size: 12.5px; }
.snip-head .mini:hover { border-color: var(--accent); }
.snip-list { overflow-y: auto; padding: 6px; }
.snip-item { display: flex; align-items: center; gap: 10px; padding: 9px 10px; border-radius: 9px; cursor: pointer; }
.snip-item:hover { background: var(--panel-2); }
.snip-meta { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.snip-meta b { font-size: 13.5px; }
.snip-meta span { font-size: 12px; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.snip-item .del { opacity: .55; }
.snip-item:hover .del { opacity: 1; }

/* --- conversation status --- */
.fb.done { color: var(--ok); background: rgba(63,143,95,.12); }
.inbox-item.resolved .title { color: var(--muted); }
.inbox-item.resolved { opacity: .82; }
.thread-head { display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: 0 0 12px; margin-bottom: 4px; border-bottom: 1px solid var(--border); }
.thread-head .ghost { padding: 6px 12px; font-size: 13px; display: inline-flex; align-items: center; gap: 6px; }

/* --- snippet variables --- */
.snip-vars { display: inline-block; margin-left: 8px; font-size: 11px; font-weight: 600; color: var(--accent-2);
  background: #fff7ed; border: 1px solid var(--accent-soft, #f4c8a9); border-radius: 999px; padding: 1px 8px; }
.snip-fill { padding: 12px 14px; }
.snip-fill-h { display: flex; align-items: center; justify-content: space-between; margin-bottom: 10px; }
.snip-fill-h .mini { display: inline-flex; align-items: center; gap: 4px; background: transparent; border: none; color: var(--muted); cursor: pointer; font-size: 12.5px; }
.snip-fill label { display: block; font-size: 12px; color: var(--muted); margin: 8px 0 4px; }
.snip-fill input { width: 100%; background: #fff; border: 1px solid rgba(31,26,23,0.16); border-radius: 8px; padding: 9px 11px; font: inherit; }
.snip-fill input:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px rgba(213,108,49,0.12); }
.snip-fill .primary { width: 100%; }

/* --- inbox email reply composer --- */
.reply-box { margin-top: 14px; padding-top: 14px; border-top: 1px solid var(--border); }
.reply-to { font-size: 12.5px; color: var(--muted); margin-bottom: 8px; }
.reply-box textarea { width: 100%; background: #fff; border: 1px solid rgba(31,26,23,0.16); border-radius: 9px;
  padding: 11px 13px; font: inherit; line-height: 1.5; resize: vertical; }
.reply-box textarea:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px rgba(213,108,49,0.12); }
.reply-box .test-row { margin-top: 10px; }
.reply-sent { margin-top: 14px; padding: 11px 14px; border-radius: 10px; background: rgba(63,143,95,.1);
  color: var(--ok); font-size: 13.5px; display: flex; align-items: center; gap: 7px; }

/* ============================================================
   MINIMAL  —  clean neutral SaaS layer. Flat surfaces, hairline
   borders, one restrained accent, sans-serif throughout.
   Loaded last so it layers over the base rules above.
   ============================================================ */

body {
  background: var(--bg);
  -webkit-font-smoothing: antialiased;
}

h1, h2, h3, .brand, .toolbar h1, .empty h2, .card h3, .modal-head b {
  font-family: inherit; letter-spacing: -0.014em; font-weight: 650;
}
.toolbar h1 { font-size: 22px; }
.tsub, .sec-d { color: var(--muted); }

/* Sidebar — light, minimal, hairline divider. */
.sidebar {
  background: var(--panel);
  border-right: 1px solid var(--border);
  padding: 18px 12px;
}
.brand span { color: var(--text); }
.brand i { color: var(--accent); }
.tabs-label { color: var(--muted); opacity: .8; }
.tab { color: var(--muted); border-radius: 8px; font-size: 14.5px; }
.tab .tico { color: var(--muted); }
.tab:hover { background: var(--panel-2); color: var(--text); }
.tab:hover .tico { color: var(--text); }
.tab.active {
  background: var(--panel-2); color: var(--text); font-weight: 600;
  box-shadow: inset 2px 0 0 var(--accent);
}
.tab.active .tico { color: var(--accent); }
.status { color: var(--muted); border-top: 1px solid var(--border); padding-top: 12px; }
.sidebar-foot { color: var(--muted); border-top: 1px solid var(--border); margin-top: 8px; }
.sidebar .brand .logo { background: none; box-shadow: none; padding: 0; }
.sidebar-foot .mini {
  background: var(--panel); border: 1px solid var(--border-strong);
  color: var(--muted); border-radius: 7px;
}
.sidebar-foot .mini:hover { color: var(--text); border-color: var(--accent); }
.cmdk-launch {
  background: var(--panel-2); border: 1px solid var(--border); color: var(--muted);
}
.cmdk-launch:hover { background: var(--panel-3); color: var(--text); }
.cmdk-launch kbd { background: var(--panel); color: var(--muted); border-color: var(--border); }

/* Cards & panels — flat with a hairline border; a whisper of shadow. */
.card, .metric {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: none;
}
.card { padding: 20px; }
.card:hover { border-color: var(--border-strong); box-shadow: none; }
.metric { transition: border-color .15s ease; }
.metric:hover { border-color: var(--border-strong); transform: none; box-shadow: none; }
.metric .big { font-family: inherit; font-weight: 660; }

/* Buttons — solid accent, no gradient; subtle neutral secondary. */
.primary, .send, button.primary.big {
  background: var(--accent); color: #fff; border: none;
  box-shadow: none; transition: background .12s ease;
}
.primary:hover, .send:hover, button.primary.big:hover {
  background: var(--accent-2); filter: none; transform: none; box-shadow: none;
}
.ghost {
  background: var(--panel); border: 1px solid var(--border-strong); color: var(--text);
  border-radius: var(--radius-sm);
}
.ghost:hover { border-color: var(--accent); color: var(--accent); background: var(--panel); }

/* Inputs — clean wells, quiet focus ring. */
input, textarea, select {
  border-radius: var(--radius-sm) !important;
  border: 1px solid var(--border-strong);
  background: var(--panel);
}
input:focus, textarea:focus, select:focus {
  outline: none; border-color: var(--accent); box-shadow: var(--ring);
}

/* Badges & chips — neutral, restrained. */
.badge { background: var(--panel-2); border-color: var(--border); border-radius: 6px; }
.badge.ok { color: var(--ok); background: rgba(22,163,74,0.08); border-color: rgba(22,163,74,0.22); }
.badge.bad { color: var(--bad); background: rgba(220,38,38,0.08); border-color: rgba(220,38,38,0.22); }
.col-chip { border-radius: 999px; }
.col-chip.on { background: var(--accent); border-color: var(--accent); color: #fff; font-weight: 600; }

/* Dashboard analytics panel — flat, part of the neutral system. */
.metric.wide.analytics {
  background: var(--panel);
  border: 1px solid var(--border);
  box-shadow: none;
}
.analytics .an-head b { font-family: inherit; font-size: 17px; font-weight: 650; }
.an-kpi { background: var(--panel-2); box-shadow: none; border: 1px solid var(--border); }
.an-kpi .big { font-family: inherit; }

.toolbar { border-bottom: 1px solid var(--border); }
.toast { box-shadow: var(--shadow-lg); border-radius: var(--radius); }
.auth-box { border-radius: var(--radius); box-shadow: var(--shadow-lg); border: 1px solid var(--border); }
.auth-box h2 { font-family: inherit; }

/* --- GHL-parity UI: bulk bar, agent table, activity timeline, custom fields --- */
.bulk-bar { display:flex; align-items:center; gap:8px; flex-wrap:wrap; padding:8px 10px;
  margin-bottom:8px; background:var(--panel,#fff); border:1px solid var(--accent); border-radius:8px; }
.bulk-bar b { margin-right:4px; }
.bulk-bar .bad { color:#b91c1c; }
.inbox-item .bulk-check { margin-right:8px; align-self:center; flex:0 0 auto; }
.agent-table { width:100%; border-collapse:collapse; font-size:13px; margin-top:6px; }
.agent-table th, .agent-table td { text-align:left; padding:5px 8px; border-bottom:1px solid var(--border,rgba(0,0,0,.08)); }
.agent-table th { color:var(--muted,#71717a); font-weight:600; }
.activity-list { display:flex; flex-direction:column; gap:8px; max-height:340px; overflow:auto; }
.act-item { display:flex; gap:8px; align-items:flex-start; }
.act-item .act-ic { color:var(--accent); flex:0 0 auto; margin-top:2px; }
.act-item .act-main { font-size:13px; }
.act-item .act-when { font-size:11px; color:var(--muted,#71717a); }
.cf-row input { font:inherit; }

/* --- Website analytics + A/B card ---------------------------------------- */
.wa-kpis { display: flex; gap: 22px; flex-wrap: wrap; margin-top: 4px; }
.wa-kpis span { font-size: 13px; color: var(--muted, #71717a); }
.wa-kpis b { font-size: 22px; color: var(--text, #18181b); margin-right: 4px; font-weight: 700; }
.wa-funnel { margin-top: 12px; font-size: 13px; color: var(--muted, #71717a); }
.wa-funnel b { color: var(--accent, #e05a26); }
.agent-table tr.ab-win td { background: rgba(224,90,38,0.07); font-weight: 600; }

/* --- Insights view: chart, A/B verdict, attribution lists ----------------- */
.ib-chart { display: flex; align-items: flex-end; gap: 3px; height: 120px; margin-top: 10px; }
.ib-bar { flex: 1; display: flex; align-items: flex-end; height: 100%; }
.ib-bar i { display: block; width: 100%; border-radius: 3px 3px 0 0;
  background: linear-gradient(180deg, var(--accent, #e05a26), #f0a884); min-height: 2px; }
.ib-bar:hover i { background: var(--accent-strong, #c2451a); }
.ab-verdict { margin-top: 12px; padding: 10px 12px; border-radius: 9px; font-size: 13.5px;
  background: var(--surface-2, #f4f4f5); color: var(--text, #18181b); display: flex; align-items: center; gap: 8px; }
.ab-verdict.win { background: rgba(34,197,94,.12); color: #15803d; }
.ab-verdict.win svg { color: #16a34a; }
.wa-list { display: flex; flex-direction: column; gap: 2px; margin-top: 6px; }
.wa-row { display: flex; justify-content: space-between; align-items: center; padding: 6px 2px;
  border-bottom: 1px solid var(--border, rgba(9,9,11,.06)); font-size: 13.5px; }
.wa-row:last-child { border-bottom: 0; }
.wa-row span { color: var(--muted, #71717a); text-transform: capitalize; }
.wa-row b { color: var(--text, #18181b); }